Robotic Training Network Member Resources
If you are an existing member of the Robotic Training Network, you can find answers to our most frequently asked questions about the RTN 2.0 online curriculum below. If you still need assistance, please do not hesitate to contact us at firstname.lastname@example.org.
How do I log in to RTN 2.0?
Go to www.robotictrainingnetwork.docebosaas.com and log in using your username (your email address) and the default password you were given. If you don’t remember your password, click “Lost password” and you will receive an email with instructions on how to create a new one.
I am a new site administrator. How do I access RTN 2.0 for my institution?
Contact us at email@example.com and we will transition the existing permissions and login details from your former administrator to you.
I have a new learner at my institution. How do I give him/her access to RTN 2.0?
Simply log in to the system and click on the “Admin” wheel on the left side menu bar. Choose “Users” and click on “New User” at the top of the page. Enter all of the relevant information (the username should be the learner’s email address). Create a default password for your learner to use for their first login; make sure to check the box that forces users to change their password at first sign in so that your learner will be promted to create their own password when they access the system for the first time. Confirm that “user” is chosen in the “Level” dropdown and that “Resident” is chosen under the “User Type” dropdown menu. Next, select “Branches” from the left menu (under “User Profile”) and check the box next to your institution. Click confirm to finish creating your user. All users will automatically be enrolled into the RTN Learning Plan.
How can I see the learners at my institution and their progress?
Once you have signed in, click on the “Admin” wheel and go to “Users.” Scroll down to select your institution and then scroll to the bottom of the page to see all of your users. To see the progress of a specific learner, click the three lines to the right of their name (next to the green check mark) and select “User personal summary.”
A learner at my institution is having trouble accessing the next course in the curriculum. What do I do?
First, make sure that your learner has passed the course he or she is currently on. Each learner must complete and pass the courses in sequence. If the learner has not earned a sufficient score to move on, they will need to re-take the assessment until they achieve a passing score. If your learner is stuck on an article, make sure that he or she has clicked through to the last page of the article; only then will the next assessment be unlocked.
Will I be notified when a student completes the self-learning portion of the curriculum and is ready for the dry lab assessment?
Yes. You will receive an email notification when a learner at your institution has completed the self-learning portion of each Phase and also when a learner has completed both Phase I and Phase II and received a certificate.
I have a learner who was using the original website and needs to continue with their course on RTN 2.0. What should I do?
We have worked with our technical team to ensure that learners in the original system are migrated into the new learning management system. If you do not see your learner under your institution, please contact us directly at firstname.lastname@example.org.
I have a learner who completed RTN in the original website. Is his or her data stored somewhere?
Yes. We have archived all of the user profiles from the original website and can export that for your records. We are also in the process of migrating the completed users into the new system so that you can access their information on the RTN 2.0 site as well.
Are there training sessions for site administrators to attend so that they might learn more about RTN 2.0 and talk to a member of the RTN team?
Of course! We are offering webinars throughout the month of February for site administrators to join a live walkthrough of the system and ask any questions they might have (your site administrator should have recieved an email with the webinar schedule). If you are unable to attend the scheduled webinars, feel free to contact us at email@example.com to coordinate a one-on-one session with an RTN team member.